Privacy Policy
Crowmie is the owner of the domain “crowmie.com” as well as this website made available to its Users (hereinafter, the “Website” or “Platform”) for the purpose of providing information about its corporate identity, services, policies, and terms and conditions.
This Privacy Policy forms an integral part of the Website’s Terms and Conditions and applies to the processing of personal data of Users of our Website and services, including both data provided directly by Users and data that may be collected automatically or provided by third parties during the provision of any service and/or the development of a contractual relationship with us.
We care about your privacy and are committed to protecting your information. For this reason, this Privacy Policy describes how Crowmie collects such data, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018 of December 5 on the Protection of Personal Data and the guarantee of digital rights, as well as any other applicable regulations.
Access to, use of, and maintenance of our Website and its services involve the processing of Users’ personal information in accordance with the purposes set out and duly informed in this policy.
Browsing or using our Website, as well as its services and functionalities, implies the User’s full and unreserved acceptance of the contents of this Privacy Policy and the Terms and Conditions.
You must carefully read this policy to ensure that you fully understand it. We recommend reviewing the Privacy Policy regularly to stay informed of any updates or changes it may contain.
If you do not agree with our policies, please leave this Website and do not use it or any of our services.
DATA CONTROLLER. CONTACT
CROWMIE RENOVABLES, S.L. (hereinafter, “Crowmie”) is the Data Controller of your personal data, which will be processed in accordance with the parameters set out in this policy. For more information about its corporate identity, you may consult our Legal Notice.
For any questions or inquiries, you may contact us through:
Phone: +34 691 105 943
Email: [email protected]
Postal address: Calle Ribera 1 – Valencia (Spain)
INFORMATION WE COLLECT
We collect certain information when you browse our Website and when you use the services provided through it. This includes information you provide to us, information we collect automatically, and information we receive from other sources.
Information you provide to us.
We collect information that you provide directly when you use our services. This includes:
Account information: When you create an account on Crowmie, we require you to provide the following data, which we process solely for the purpose of allowing you to access our services: your first name, last name, password, email address, and phone number. In order to fully access Crowmie’s services, you may be required to verify your account via email.
Subsequently, for security reasons and in compliance with Law 10/2010 of April 28 on the prevention of money laundering and terrorist financing, as well as other potentially applicable regulations, we may need to collect additional data from you to complete your user registration and allow you to enjoy Crowmie’s services. This may include identification and contact data, certain information related to your personal and social situation, as well as financial, professional, and academic information.
Information about activities carried out within your dashboard.
Once your User account has been verified—but before you begin investing in the projects you choose—you will need to connect your wallet. If you do not have one, we will help you create it, since even if your investments are made via credit card or bank transfer in fiat currency, you will need a wallet in order to receive the income generated by your investment. In this regard, we will have visibility, as you do, of the projects you have invested in, as well as certain banking details such as your credit card number and basic information about your bank account. However, we will never have access to the income generated as a result of your investments, nor to the balances held in your wallet or bank account.
Commercial information and newsletters.
Provided that you expressly authorize us to do so, we will send you information and communications that we consider of interest in relation to our services, the sustainable investment ecosystem, tokenization, and related topics.
INFORMATION WE COLLECT AUTOMATICALLY
We also collect information about you automatically. This includes:
Device information.
We collect information about the device you use to access our services, including your IP address, operating system information, and browser information.
Other information collected automatically.
When you perform certain actions on other websites, we may receive information about you. For example, when we advertise Crowmie on third-party platforms and you click on an advertisement, we may receive information about the ad you viewed and the platform on which it appeared. Similarly, we may receive information when you click on a promotional link, such as the website you came from. We may also receive information from cookies. For more information, please consult our Cookie Policy.
INFORMATION WE RECEIVE FROM OTHER SOURCES
We may receive information about you from other sources. For example, if you interact with our social media accounts (LinkedIn, Instagram, Facebook, Twitter, etc.) on another platform, we may receive certain information about you, such as your username on that social network or platform.
LEGAL BASES: HOW AND WHY WE USE YOUR INFORMATION
With your consent.
Most of the data we process is provided by you and therefore processed based on your express consent (mainly provided directly through our services). Please note that if you do not give your consent, or if you later withdraw it, you may not be able to use some of our services, such as accessing your user account.
To comply with legal obligations.
Before being deleted, your information will be blocked when it is no longer necessary for the purposes for which it was collected. This means your data will be retained but not used, in order to comply with future legal obligations (such as tax, commercial, or other legal requirements) or when required by law enforcement authorities and/or courts. Once the legally required retention periods have expired, the blocked data will be deleted.
To provide our services.
We use your information to provide Crowmie’s services, create and manage your account, and facilitate your investments in the projects you choose.
To contact you and provide customer support.
We use your information to contact you regarding your account, for example, to verify it. We may also contact you to inform you of important changes to services or policies, to send you information about new investment products, or to notify you of new services or features we believe may interest you. You may unsubscribe from marketing communications at any time. Additionally, we use your information to respond to your inquiries, investigate errors or issues, and assist you in creating a wallet to operate correctly on our platform.
For our legitimate interests.
To protect and maintain our platform, prevent misuse, report on company performance, or send you communications that we consider to be of interest.
To improve and analyze our services.
We use your information (after anonymization and aggregation) to understand which projects are most interesting to users, assess satisfaction levels, and evaluate the performance of the Crowmie platform and services.
DATA RETENTION
We retain your personal information for as long as necessary for the purposes for which it was collected.
In addition to providing Crowmie’s services, data blocking and subsequent deletion will be subject to the minimum and maximum legal retention periods established by applicable regulations for each type of processing.
If your account has been deleted, we may delete, remove, or anonymize any data associated with it.
DATA SHARING AND INTERNATIONAL DATA TRANSFERS
By using our Website and services, data disclosures may occur, such as:
With our service providers.
We may share information with service providers we hire to perform specific tasks. This includes payment platforms, such as Caixa, which process transactions on our behalf, and cloud service providers, such as Google, which host our data and services.
We may also share limited information with advertising platforms to reach people who may be interested in our services and to measure the performance of our ads. This information may include, for example, confirmation that you have registered to use Crowmie.
To comply with the law.
We may share information to comply with legal obligations or respond to requests from law enforcement authorities or courts. Where permitted and feasible, we will attempt to notify you in advance.
To enforce our policies and rights.
We may share information when necessary to enforce our Terms and Conditions or other policies, or to protect our rights and security.
With affiliated companies.
Including parent companies, subsidiaries, or related entities.
Sale, acquisition, or transfer of assets.
We may share information if Crowmie is involved in a merger, acquisition, restructuring, bankruptcy, or sale or transfer of assets.
Aggregated or anonymized information.
We may share aggregated or anonymized data that cannot reasonably be used to identify you, such as user statistics.
Before contracting any provider, we ensure compliance with GDPR requirements and applicable data protection and information security regulations.
International data transfers outside the European Economic Area (EEA) may occur, for example, due to the use of cloud or mailing service providers. In all cases, we ensure appropriate safeguards, such as standard contractual clauses, adequacy decisions, or other lawful mechanisms.
SECURITY. HOW WE PROTECT YOUR INFORMATION
Crowmie has implemented reasonable technical and organizational measures to prevent the loss, misuse, alteration, or unauthorized disclosure of your data.
Any third party, agent, or representative of Crowmie who requires access to your information will also be required to implement appropriate security measures.
Our Website may contain links to third-party websites, such as payment gateways or MetaMask. These providers are governed by their own policies, and we recommend reviewing their terms and privacy policies before using their services. While Crowmie carefully selects providers offering strong security guarantees, we are not responsible for how they use or manage your information.
The presence of third-party links does not imply endorsement or recommendation. Access to and use of such sites is at the user’s own risk.
YOUR DATA RIGHTS
As a data subject, you have the right to:
Access your data;
Rectify your data to ensure accuracy and currency;
Restrict the processing of your data;
Object to the processing of your data when based on legitimate interest;
Withdraw your consent where applicable;
Data portability when processing is based on consent or contract performance;
Not be subject to automated individual decision-making.
To exercise these rights, you may contact Crowmie using the postal or email address indicated above.
For security reasons, we may request a copy of your ID, electronic signature, or scanned identification in accordance with legal requirements.
We will process your request as quickly as possible within the time limits established by the GDPR and applicable legislation.
You may also delete your personal data by deleting your Crowmie account.
Additionally, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you are not satisfied with how your rights have been exercised, by submitting a written request to C/Jorge Juan nº 6, P.C. 28001 (Madrid), calling (+34) 912 663 517, or via its electronic office.
