Legal Notice

1.- IDENTIFICATION

Holder: CROWMIE RENOVABLE, S.L. (hereinafter “CROWMIE”)
Registered Office: Calle Ribera, 1 – BIS 1. Postal Code: 46002, Spain.
NIF/CIF: B-09771056
Public Registry: Mercantile of Valencia, Volume 11126, Folio 197, Section 8, Sheet V 202946
E-mail: [email protected]

2.- PURPOSE

This Legal Notice regulates the access, browsing, and use of the website located at the URL https://crowmie.com/ (hereinafter, the “Website“) and through which we inform users about their rights and obligations in relation to the contents displayed on it, the logos and brands used, as well as the responsibilities that may arise from its use.

The purpose of the Website is mainly to act as an informational portal and access point for users to the CROWMIE App.

Accessing, browsing, or using the Website implies the express and unreserved acceptance of all the terms of this Legal Notice, having the same validity and effectiveness as any contract made in writing and signed. Notwithstanding the foregoing, CROWMIE reserves the right to modify the presentation, configuration, and content of the Website, as well as this Legal Notice, therefore it is recommended that users constantly review it.

3.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

CROWMIE owns or, where applicable, has the corresponding licenses over the intellectual property rights, industrial, image rights, or any other analogous rights over the Website, as well as all the contents offered on it, including, but not limited to, photographs, illustrations, logos, trademarks, graphics, designs, interfaces, or any other information or content included in it.

Users only have a non-exclusive right to use, within a strictly personal scope and for the sole purpose of being able to navigate the Website in accordance with this Legal Notice.

4.- RULES OF USE OF THE WEBSITE AND THE APPLICATION

It is not permitted and, therefore, the consequences will be the sole responsibility of the users, to access or use the Website for illegal or unauthorized purposes, with or without economic intent. Specifically, and not limited to the following list, it is prohibited:

(i) to use the Website in any way that may cause damage, interruptions, inefficiencies or defects in their operation or in third-party devices;

(ii) to use the Website for the transmission, installation or publication of any virus, Trojan, worm, malicious code, or other harmful programs or files with illicit intentions;

(iii) to use the Website to transmit material for advertising or promotional purposes, including spam, chain emails, or similar, without the prior express and written authorization from CROWMIE;

(iv) to use the Website in a way that infringes any rights of CROWMIE or third parties;

(v) to use the Website to transmit or publish any defamatory, offensive, racist, vulgar, denigrating, pornographic, or obscene or threatening material or that may annoy, harm, or merely affect any person according to CROWMIE’s criteria;

(vi) to use the Website to collect personal data from other users;

(vii) to use the Website illegally, against good faith, morals, and/or public order;

(viii) to access without authorization any section of the Website, other systems or networks connected to it, any CROWMIE server, or the services offered through the Website by means of hacking or forgery, password extraction, or any other illegitimate means or established in this Legal Notice;

(ix) to carry out any action that causes a disproportionate or unnecessary overload in the infrastructure of the Website or in the systems or networks used or owned by CROWMIE, as well as in the systems and networks connected to the Website.

Non-compliance with any of the above obligations by users of the Website may lead to the adoption by CROWMIE of appropriate measures protected by law and in the exercise of its legitimate interests.

5.- RESPONSIBILITIES AND GUARANTEES

CROWMIE cannot guarantee the reliability, usefulness, or truthfulness of all the information contained on the Website, nor the usefulness or veracity of the contents made available to users through it.

Consequently, CROWMIE does not guarantee nor is responsible for:

(i) the continuity of the contents of the Website;

(ii) the absence of errors in these contents;

(iii) the absence of viruses, Trojans, worms, and/or other malicious or technologically harmful components on the Website or on the server that supplies them;

(iv) the invulnerability of the Website and/or the impossibility to breach the security measures adopted on it;

(v) the lack of usefulness or performance of the contents of the Website;

(vi) failures of the Website caused by any type of attack on its servers or those of third-party service providers of CROWMIE, as well as technical or security failures of the system of any of these providers that prevent the proper functioning of the Website;

(vii) any technical failure, of any type, that hinders, delays, or prevents the proper functioning of the Website;

(viii) the damages or losses caused, to themselves or to a third party, by any person who infringes the conditions, rules, and instructions that CROWMIE sets on the Website or through the violation of security systems.

CROWMIE declares that it has adopted all necessary measures, within its capabilities and the state of the art, to guarantee the functioning of the Website and minimize system errors, both from a technical and content perspective.

CROWMIE will not be responsible for the veracity, completeness, or updating of the information published on the Website from sources other than it, nor for those contained in other platforms linked from the Website.

CROWMIE reserves the right to suspend, modify, restrict, or interrupt, whether temporarily or permanently, the access, navigation, use, hosting, and/or downloading of content and/or use of services of the Website, with or without prior notice, to users who violate any of the provisions detailed in this Legal Notice, without the possibility of demanding compensation for this cause.

6.- FORCE MAJEURE

Notwithstanding the foregoing, CROWMIE will not be responsible for delays or failures that occur in the access, operation and operability of the Website, its Contents and/or Services, nor for interruptions, suspensions, or malfunction thereof when they have their origin in failures caused by any situation of force majeure or fortuitous event.

We will not be responsible for any failure or delay in performing any action when it is due to events that are beyond our reasonable control (“Force Majeure Event”).

Force Majeure Events shall include any act, event, lack of exercise, omission, or accident that is beyond our reasonable control and among others, the following:

(i) Strikes, lockouts, or other industrial measures.

(ii) Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not) or threat or preparations for war.

(iii) Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.

(iv) Impossibility of using trains, ships, aircraft, motor transport, or other means of public or private transport.

(v) Impossibility of using public or private telecommunication systems.

(vi) Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

It will be understood that the aforementioned actions will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the period to comply with them for a period of time equal to the duration of the Force Majeure Event. We will put all reasonable means to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations despite the Force Majeure Event.

7.- USER SUPPORT

Users have at their disposal the customer support service through which CROWMIE will attend to inquiries, complaints, and suggestions raised by them.

Users can access the customer service via the following contact email:

E-mail: [email protected]

CROWMIE will respond to claims or inquiries as soon as possible and, in any case, within a maximum period of one (1) month.

8.- CONFIDENTIALITY AND DATA PROTECTION

In accordance with the provisions of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (hereinafter, “LOPDGDD”), all personal data provided during the use of the Website will be processed in accordance with the provisions in the Privacy Policy that users must read and, where applicable, accept and/or consent to.

9.- SAVING CLAUSE

All clauses or terms of this Legal Notice must be interpreted independently, and the rest of the clauses will not be affected if one of them has been declared null and void by a judicial judgment or binding arbitration decision. The affected clause or clauses will be replaced by another or others that preserve the effects pursued by this Legal Notice.

10.- APPLICABLE LAW AND JURISDICTION

Access and use of the Website will be governed and interpreted in accordance with Spanish legislation.

In the event of any conflict or discrepancy in the interpretation and/or application of the Legal Notice or the Terms and Conditions of Purchase, the competent courts will be those determined by the applicable legal regulations.

Online dispute resolution in consumer affairs in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides a platform for online dispute resolution, which is available at the following link:

http://ec.europa.eu/consumers/odr/

Last updated: June 20, 2023