Privacy policy

Crowmie owns the domain “crowmie.com” as well as this website made available to its Users (hereinafter, the “Website” or “Platform”) for the purpose of informing about its corporate identity, services, policies, and conditions.

This Privacy Policy is an integral part of the Terms and Conditions of the Website and will apply to the processing of personal data of Users of our Website and services, including both data provided directly by Users and data that may be collected automatically or provided by third parties during the provision of any service and/or in the development of a contractual relationship with us.

We care about your privacy and are committed to protecting your information, so our Privacy Policy describes how Crowmie collects such data, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as any other applicable regulations.

Accessing, using, and maintaining our Website and its services implies the processing of personal information of its Users in accordance with the purposes contained and duly informed in this policy.

Browsing or using our Website, as well as its services and functionalities, implies the full and unconditional acceptance by the User of the contents of this Privacy Policy and the Terms and Conditions.

You should carefully read our policy to ensure that you fully understand it. We recommend that you check the Policy frequently to be aware of any updates or changes it may contain.

If you do not agree with our policies, please exit this Website and do not use any of our services.

DATA CONTROLLER. CONTACT.

CROWMIE RENOVABLES, S.L. (hereinafter, “Crowmie”) is the Data Controller of your personal data, which will be processed in accordance with the parameters set out in this policy. For more information about our corporate identity, please refer to our Legal Notice.

For any questions or concerns, you can contact us through:

Phone: +34 691105943
Email: [email protected]
Postal Address: Calle Ribera 1 – Valencia (Spain)

INFORMATION WE COLLECT

We collect certain information when you browse our Website and use the services provided through it. This includes information you provide, information we collect automatically, and information we receive from other sources.

Information you provide. We collect information you provide directly when using the services. This includes:

Account information: When you create an account on Crowmie, we need you to provide the following data, which we process solely for you to access our services: your name, last name, password, email, and phone number. To fully access Crowmie’s services, you may need to verify your account via email. Subsequently, for security reasons and compliance with the law, we will need additional data from you, such as identification and contact information, personal and social situation, financial information, and other professional and academic data.
Information about the activities you perform within your dashboard: Once your User account has been verified, but before you start investing in the selected projects, it is necessary to connect your wallet. If you don’t have one, we will help you create one, as you will need a wallet to receive the profits from your investments. In this regard, we will have visibility of the projects in which you have invested, as well as banking information, such as credit card number and basic information about your bank account, but never about the income generated by investments or the balances of your wallet or bank account.
Sending commercial information and newsletters: Provided you expressly authorize us to do so, we will send you information and communications that we consider of interest regarding our services, the sustainable investment and tokenization ecosystem, among others.

Information we collect automatically. We also collect information about you automatically. This includes:

Information about your device: We collect information about the device you are using to access the services. This includes IP address, operating system information, or browser information.
Other information we collect automatically: When you perform certain actions on other sites, we may receive information about you. For example, if you interact with our social media account on another platform, we may receive certain information about you, such as your username on that social network or platform.

LEGAL BASES: HOW AND WHY WE USE YOUR INFORMATION

With your consent. Most of the data we handle is provided by you, and therefore, with your express consent (mainly directly through our services). However, you should be aware that you may not be able to use some of our services, such as accessing your user account, if you do not give your consent or if you later decide to withdraw it.

To comply with our legal obligations. Before being deleted, your information will be blocked when it is no longer necessary for the purposes for which it was collected. Your information will be retained but not used to comply with future legal obligations or when required by the competent authorities. Once the legally required retention periods have expired, the blocked data will be deleted.

To fulfill our services. We use your information to provide you with Crowmie’s services and manage your account, as well as facilitate your investments in different projects.

To contact you and provide customer service. We use your information to communicate with you regarding your account, verify it, inform you about important changes in the services or policies, and provide you with information about new investment products or services. We also use your information to respond to your questions and help you create a wallet to operate properly on our platform.

For our legitimate interests. We protect and maintain our platform, prevent misuse, and report on the performance of our company.

To improve and analyze our services. We use your information to understand which projects are most interesting to our users, to assess user satisfaction with the platform, and to improve our services.

RETENTION

We retain your personal information for as long as necessary for the purposes for which it was collected.

Blocking and deletion of information will be subject to the deadlines established by the regulations applicable to each type of processing.

If you delete your account, we may delete, suppress, or anonymize any data associated with it.

DATA COMMUNICATION AND INTERNATIONAL DATA TRANSFERS

By using our Website and therefore, our services, data communications may occur, such as:

With our providers. We may share information with providers contracted to carry out specific work.
To comply with the law. We may share information in compliance with and enforcement of the law, to respond to requests for information from the competent authorities.
To enforce our policies and rights. We may share information if necessary to enforce our Terms and Conditions or other policies, or to protect our rights and security.
With our related companies: parent, subsidiaries, etc.
Sale, acquisition, or transfer of assets. We may share information if Crowmie is evaluating or participating in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change of ownership of Crowmie or any of its assets.
Aggregated or anonymized information. We may share information about you that has been aggregated or anonymized so that it cannot be reasonably used to identify you.

We care about your privacy, so before contracting with any provider, we will ensure that they comply with the minimum guarantees indicated in the GDPR and other applicable data protection and information security regulations.

Thus, it may happen that international data transfers outside the European Economic Area (EEA) are carried out under a data processing agreement. In any case, when transferring data outside the EEA, we will ensure that standard contractual clauses are implemented, European Commission adequacy decisions are taken, as applicable, or any other existing legal mechanism for this purpose.

SECURITY. HOW WE PROTECT YOUR INFORMATION

Crowmie has taken reasonable technical and organizational measures to prevent loss, misuse, alteration, or unauthorized disclosure of your data.

Any third party that needs to access your information will be required to implement reasonable technical and organizational measures to protect it.

However, our Website may contain links to third-party websites. These providers have their own privacy policies, so we recommend reviewing them before using their services. Crowmie performs a prior filtering of providers to select those that offer the best security guarantees, but we are not responsible for the use they make of your information.

The presence of third-party links on our website does not imply that the company endorses or recommends such third parties. Accessing or using these sites is solely at the user’s own risk.

YOUR RIGHTS OVER YOUR DATA

As a data subject, you have the right to exercise the following rights:

Access to your data.
Rectification of your data.
Limitation of the processing of your data.
Opposition to the processing of your data.
Withdrawal of your consent for the processing of your data.
Portability of your data.
Not to be subject to automated individual decisions.

To exercise these rights, please contact Crowmie through the postal address or email indicated at the beginning of this Policy. For security reasons, we may request additional documentation.

We will respond to your request within the deadlines established by applicable regulations.

Additionally, you can delete your personal data yourself by unsubscribing and deleting your Crowmie account.

You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you are not satisfied with the exercise of your rights.